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Last Updated: 24 August 2026
Kambhupani Seva Foundation (“Kambhupani Seva”, “we”, “our”, or “us”) gratefully acknowledges every contribution made towards our Seva initiatives.
Kambhupani Seva Foundation is a charitable organization registered under the applicable provisions of the Income-tax Act and holds registration under Section 12A and approval under Section 80G, subject to the terms, conditions and validity applicable to such registration/approval.
This Refund & Cancellation Policy explains the circumstances in which donations may be reviewed for refund and how refunds may affect donation receipts and tax-related documentation.
All donations made to Kambhupani Seva are voluntary contributions intended to support our charitable and Seva activities, including:
Once a donation has been successfully processed, it is generally treated as a completed charitable contribution and is not ordinarily refundable.
Refunds will be considered only in the circumstances described in this policy, subject to verification and applicable law.
A refund request may be considered in circumstances including:
Duplicate Donation
If the same donation has accidentally been processed more than once, the duplicate transaction may be reviewed for refund.
Incorrect Amount
If an incorrect amount was charged due to a technical or payment-processing error, the transaction may be reviewed and the excess amount may be refunded where appropriate.
Unauthorized Transaction
If you believe that a donation was made without your authorization, contact us immediately. We may investigate the transaction and may request supporting information.
You should also notify your bank, card issuer, UPI provider or payment service provider where appropriate.
Failed Payment With Amount Debited
If a payment appears unsuccessful but your account has been debited, please first allow reasonable time for the payment gateway or bank to reconcile the transaction.
If the amount is not automatically reversed, contact us with the transaction details.
If you accidentally make a donation and wish to request cancellation, contact us as soon as possible. We will review the request based on:
An accidental-donation request does not automatically guarantee a refund.
Kambhupani Seva may begin utilizing donations for charitable activities after receipt. For example, contributions may support:
For this reason, a donation generally cannot be cancelled merely because the donor subsequently changes their mind.
Where a donor selects a specific cause, Kambhupani Seva will make reasonable efforts to utilize the contribution towards that cause.
However, circumstances may change. If a particular project:
Kambhupani Seva may redirect the contribution towards another closely related charitable or Seva activity, subject to applicable law and the Foundation's policies.
A change in allocation does not automatically create a right to a refund.
Kambhupani Seva Foundation is approved under Section 80G, subject to the applicable approval conditions and validity.
An eligible donor may be entitled to claim a deduction under Section 80G, subject to:
80G approval does not mean that every donation automatically qualifies for the same percentage or amount of deduction.
The Income Tax Department specifically notes that 80G donations can fall into different deduction categories and that cash donations exceeding ₹2,000 are not eligible for deduction under Section 80G. (Income Tax Department)
Donors should consult their tax adviser or the Income Tax Department where they require advice regarding their individual tax position.
For eligible donations, Kambhupani Seva may issue the applicable donation documentation in accordance with the requirements of the Income-tax Act.
For organizations approved under Section 80G, the Income Tax Department requires reporting of eligible donations through Form 10BD and issuance of Form 10BE to donors. (Income Tax Department)
The donor may need to provide accurate information such as:
The Income Tax Department states that Form 10BE contains relevant institution and donation details and is used by donors in connection with their 80G deduction claims. (Income Tax Department)
If a donation has already been reported under the applicable statutory donation-reporting process or an applicable donation certificate has already been issued, any subsequent refund will be handled carefully to ensure that the Foundation's records and statutory reporting remain accurate.
Where a donation is refunded:
The Income Tax Department provides mechanisms for filing revised donation statements where corrections are required. (Income Tax Department)
Kambhupani Seva provides donation documentation based on the information available in its records and applicable statutory requirements.
The donor is responsible for:
Kambhupani Seva does not provide individual tax advice.
Kambhupani Seva Foundation holds registration under Section 12A, subject to applicable conditions.
The Foundation's 12A status relates to the tax treatment of eligible income of the charitable organization and should not be interpreted as a direct tax deduction available to donors.
Donor tax-deduction eligibility is governed separately by the applicable provisions relating to Section 80G.
We recommend that refund requests relating to:
be submitted within 7 days of the transaction.
Requests submitted after this period may still be reviewed where appropriate, particularly where the issue involves fraud, unauthorized transactions, payment reconciliation or other circumstances requiring investigation.
To process a refund request, please provide:
Never send your UPI PIN, ATM PIN, card PIN, CVV, password or banking credentials to Kambhupani Seva.
Send your request to:
You may also contact us at:
Phone: +91 94397 48859
Our team may request additional information to verify the transaction before deciding the request.
All refund requests are subject to verification. We may verify:
This verification is intended to prevent duplicate refunds, fraudulent requests and incorrect statutory reporting.
If a refund is approved, it will generally be processed through the original payment method or appropriate electronic payment channel, where technically possible.
The time required for the amount to reach the donor may depend on:
Kambhupani Seva does not control the processing timelines of third-party financial institutions.
Where a third-party payment gateway has charged processing or transaction fees, the treatment of those charges may depend on the circumstances of the transaction and the payment provider's policies.
Where permitted by applicable law and the relevant payment-provider terms, third-party charges may not be recoverable.
Refunds for online donations will ordinarily be made electronically through the original payment method or an appropriate payment channel.
Cash refunds will generally not be provided for online donation transactions.
Kambhupani Seva may investigate transactions that appear to involve:
Where necessary, relevant information may be shared with payment providers, financial institutions or appropriate authorities in accordance with applicable law and our Privacy Policy.
If a donor identifies an error in their donation receipt or statutory donation documentation, they should contact us promptly.
Where a correction is required, Kambhupani Seva will take reasonable steps to correct its records and applicable statutory reporting in accordance with the procedures available under the Income-tax framework.
The Income Tax Department provides for revised Form 10BD filings where corrections to previously submitted donation information are required. (Income Tax Department)
Kambhupani Seva may update this Refund & Cancellation Policy from time to time due to:
The latest version will display the “Last Updated” date at the top of this page.
Address:
Plot No. 133A, Forest Park, Ashok Nagar,
Bhubaneswar – 751009, Odisha, India.
Email: kambupaniseba@gmail.com
Phone: +91 94397 48859
For refund-related requests, please include your transaction/reference ID in the email.
Kambhupani Seva Foundation is registered under Section 12A and approved under Section 80G of the applicable Income-tax law. Tax benefits are subject to the donor's eligibility and the conditions prescribed under applicable law.
An 80G benefit is not guaranteed for every donor or every donation. Donors should verify the applicable deduction conditions and use the donation certificate/Form 10BE and other statutory information provided by the Foundation when filing their income-tax return. (Income Tax Department)
If a donation is refunded, the refunded amount should not be treated as an eligible completed donation for purposes of claiming an 80G deduction.